Eileen hoskin 2024

Eileen hoskin 2024Eileen hoskin 2024Eileen hoskin 2024

Eileen hoskin 2024

Eileen hoskin 2024Eileen hoskin 2024Eileen hoskin 2024
  • Home
  • Resume
  • eCommerce
  • TIAA Call Center
  • Finance & Investing
  • TIAA HRA OTPC Fullview
  • Contact me
  • OL Inv Compet Analysis
  • More
    • Home
    • Resume
    • eCommerce
    • TIAA Call Center
    • Finance & Investing
    • TIAA HRA OTPC Fullview
    • Contact me
    • OL Inv Compet Analysis
  • Home
  • Resume
  • eCommerce
  • TIAA Call Center
  • Finance & Investing
  • TIAA HRA OTPC Fullview
  • Contact me
  • OL Inv Compet Analysis

Innovative DESIGN Solutions

Innovative DESIGN SolutionsInnovative DESIGN SolutionsInnovative DESIGN Solutions

Transforming your digital presence with clean, efficient design 












Work sample: original e-Commerce interaction flow + options





Innovative DESIGN Solutions

Innovative DESIGN SolutionsInnovative DESIGN SolutionsInnovative DESIGN Solutions

Transforming your digital presence with clean, efficient design 












Work sample: original e-Commerce interaction flow + options





Past Employers

Recommendations

Robert Heaney

Robert Heaney

Robert Heaney

Dev Lead 05/24


Eileen and I worked together on several high-level projects over five years at TIAA. She was the Lead UX and I was the Lead UI Developer. I always knew I could rely on Eileen's designs to be excellent, clear, and concise. She worked tirelessly to provide wireframes which made my team's job much easier. She would often call just to collaborate on ideas she was working on for our upcoming features and was always incredibly easy to work with. If my team had a question or UI-related idea to bounce off her, she was always there to help and weigh in. She offered a patient voice of reason amongst several project teams that endured stressful deadlines and difficult deliverables. I very much enjoyed those years working with Eileen and would welcome the opportunity to do so again. 

Chris Anthony

Robert Heaney

Robert Heaney

Principal UXD   03/24 


I have had the pleasure of working with Eileen in multiple companies and as both a manager and a peer teammate’s perspective. She checks all the right boxes for both. She’s a champion for the user and has a strong research skillset. A strong knowledge of user centered tools, systems and methods. Eileen leads her teams by developing deep trust with her product design teams. A talented designer and strong contextual thinking across the UX stratosphere (research, IA, UI, UX and visual design). Great understanding of current Dev technologies and how UX could be leveraged within each environment whilst still aiming for UX simplicity across the ecosystem. Eileen is a great addition to any UX Product design team and a fun person to know. 

Heather Clark

Robert Heaney

Heather Clark

Lead UXD   01/24  


 Eileen is committed to working through design challenges starting at a bird's-eye conceptual level and working her way through all the details with her team, leaving no requirement or user behind. Her wireframes are annotated and clipped to user stories for posterity and clarity. Eileen is committed to working through design challenges starting at a bird's-eye conceptual level and working her way through all the de She values communication, presents her work with integrity and shows up every darned day to get the job done. Did I mention her way with words when talking through a case study? Her ability to tell the story of the user and the user journey will have you eager to see what happens next. Eileen is a highly talented professional. Add her to your team while you have the chance! 

Work sample: a home page design

Work sample: an MDS research map

Work sample: a home page design



INDUSTRY EXPERIENCE


Finance and investing

SEC Regulatory & compliance

eCommerce

National call center & IVR

Employer & participant benefits

Public utilities


Digital video delivery

Multimedia and advertising

Non-profit health & sciences

Post-graduate education - adjunct professor


Work sample: an original diagram

Work sample: an MDS research map

Work sample: a home page design



TOOLS


Axure RP

Figma 

Sketch & Craft plugins

MIRO, Adobe Photoshop & Lightroom

JIRA & JIRA Align

Sharepoint

UX process within Agile methodology

Graph databases, Neo4J

Chat GPT, Google Bard, Google AI

DALL-E 3, MS Designer's Image Creator,  Midjourney, Adobe Firefly


Work sample: an MDS research map

Work sample: an MDS research map

Work sample: an MDS research map



PROJECTS


Product UX/UI design

Wealth management & trading systems

Benefits, retirement, & investing systems

SEC Regulatory & compliance review tools

Home, product page, navigation design

Multimedia dashboard & IVR design

eCommerce product, navigation, cart, checkout

Corporate intranet design

Taxonomies, ontologies, IA, data architecture

Search engines & filtering 

User centric design, research, testing

my Professional Skills: Can you do...? YES, I can!

  • User experience design
  • Information architecture
  • Design thinking
  • Lean UX
  • Participatory design
  • Strategic design
  • Competitive analysis
  • Software as a Service ((SaaS)
  • AI Generative prompting
  • Use of AI at each step of UX design workflow


  • SAFe Agile
  • JIRA & Jira Align
  • UX within Agile project management
  • Program, Product, Project management
  • Mobile design
  • Enterprise, Web, and Desktop design




  • Wireframes
  • Storyboarding
  • interaction design
  • Site maps
  • Personas
  • User journey maps
  • User scenarios
  • Requirements gathering & analysis
  • Contextual Inquiry

 

  • Virtual collaboration 
  • Design demos & technical presentations
  • Storytelling
  • Interactive & rapid prototyping
  • Enterprise style guide standards
  • Design systems
  • Web elements and design components
  • Responsive & adaptive design

  • Design patterns
  • Data modeling
  • Ontologies and taxonomies
  • Object diagrams
  • State diagrams
  • Interaction flow diagrams 
  • Team leadership
  • Mentoring & onboarding 



  • Usability engineering 
  • Heuristics evaluations
  • A/B testing
  • Surveys
  • Eye tracking studies
  • Moderator's guides
  • Card sorting
  • Accessibility standards for design

Project highlight - Responsive Home page Components

    Contact ME

    Feel free to contact me during normal business hours. 

    Calls, texts, or emails are welcome.  I will return all correspondence promptly. 


    Eileen M. Hoskin


    508-517-7240

    ehoskin@hotmail.com


    Linked In profile:

    http://linkedin.com/in/eileen-hoskin-7b580411


    View resume

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